Privacy Policy — Zo-Zi Accessories
Last updated: 01/10/2025

1. Introduction

At Zo-Zi Accessories, we are dedicated to respecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).

2. Data Controller

ZoZi Collection
Industrie Str. 12, 23769 Fehmarn, Germany
Phone: +49 4371 8888 583

3. Categories of Data We Collect

  • Identity Data: name, date of birth (if provided).
  • Contact Data: address, phone number, email.
  • Order & Transaction Data: products purchased, payment status, invoices.
  • Technical Data: IP address, browser type, device ID, operating system.
  • Usage Data: pages viewed, products viewed, clicks, time spent.
  • Marketing Preferences: newsletter permissions, cookie consent.

4. How We Collect Data

  • When you create an account or place an order.
  • Through cookies and website analytics.
  • Through customer support emails or forms.
  • Through marketing tools like email newsletters.

5. Purposes of Processing

  • Processing and delivering your orders.
  • Payment handling through secure providers (Stripe, PayPal, etc.).
  • Customer service and support.
  • Fraud detection and security monitoring.
  • Website improvement and analytics.
  • Marketing and personalized recommendations (with consent).

6. Legal Basis under GDPR

  • Art. 6(1)(b) — Contract fulfillment.
  • Art. 6(1)(a) — Consent for marketing.
  • Art. 6(1)(c) — Legal obligations (tax, invoices).
  • Art. 6(1)(f) — Legitimate interest (fraud prevention, analytics).

7. Cookies & Tracking Technologies

We use:
  • Essential cookies (cart, checkout).
  • Analytics cookies (Google Analytics).
  • Marketing cookies (Facebook Pixel, if enabled).
You may disable cookies in your browser settings.

8. Data Sharing & Third Parties

Your data may be shared with trusted partners:
  • Payment providers
  • Shipping companies
  • Web hosting (e.g., Hostinger, Cloudflare)
  • Email marketing tools (Mailchimp, if enabled)
We never sell your data.

9. Data Retention

Personal data is stored:
  • Order data: 6–10 years (legal requirement).
  • Account data: until deletion.
  • Analytics: 26 months (Google default).

10. Data Security

We use SSL, encryption, firewalls, and restricted access.

11. Your Rights (GDPR)

  • Access your data.
  • Correct inaccurate data.
  • Request deletion.
  • Restrict processing.
  • Withdraw consent.
  • Data portability.
  • File a complaint with a German authority.

12. Children’s Privacy

We do not knowingly collect data from children under 16.

13. International Data Transfers

If data is transferred to non-EU countries, we use Standard Contractual Clauses.

14. Changes to This Policy

Updates will be posted on this page.

15. Contact Information

Email: support@zozi-accessories.com (replace)